At Liberty, we employ more than 6,000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.
To deliver fund administrative services and oversee all fund administrative duties through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Requirements:
2 - 3 years experience in a similar environment.
Minimum Qualifications
Further Education and Training Certificate (FETC) (NQF Level 04) in Finance Economics and Accounting.
Responsibilities
Process
- Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
- Check fund calculations for accuracy in an efficient and effective manner according to set standards.
- Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
- Proactively identify problems, apply known solutions and escalate more difficult problems.
- Plan for task execution and adjust priorities against an established plan.
- Supervision of correctness of administrator(s) processing, recording, reporting and related compliance matters.
- Investigate, resolve and respond to ad hoc operational requirements, internal and external.
- Monitor the work management system and escalate critical incidents.
- Complete financial statements in line with the audit file and approved accounting framework related to identified funds.
- Generate a variety of documents and produce reports according to set standards and prescribed guidelines.
- Resolve client queries and problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
Customer
- Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
- Handle all internal and external client requests and enquiries in a professional manner.
Finance
- Adhere to specified standards, policies and procedures to prevent potential losses/wastage.
- Prepare and verify quarterly, semi-annual, annual, and ad-hoc financial statements.
Learning and Growth
- Contribute positively to own area-specific knowledge improvement.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
- Ensure compliance with investment fund legal documents and all legal guidelines.
Liberty Values
- Results Orientation (Basic)
- Query resolution (Intermediate)
- Reporting and Interpretation (Basic)
- Standard operating procedure compliance (Intermediate)
- Creative and Innovative Thinking (Intermediate)
- Persuading and Influencing (Basic)
- Organisation and Attention to Detail (Basic)
- Interpersonal Effectiveness (Basic)
- Problem Solving and Analysis (Basic)
- Teamwork and Cooperation (Basic)
- Resilience (Basic)
- Communicating with Impact (Basic)
- Relationship Management and Networking (Basic)
Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group's Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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