Who we're looking for:
Join us at a luxurious retreat with the majestic Twelve Apostles as a backdrop and the Atlantic Ocean just a minute's walk away. We are seeking an Operations Coordinator to become part of our extraordinary team. If you are passionate about operations and ensuring everything runs smoothly in a fast-paced environment, we want to hear from you! This role is ideal for detail-oriented individuals with strong administrative skills, capable of managing tasks efficiently in a dynamic setting. Your exceptional problem-solving abilities and commitment to maintaining seamless processes will be key to our success.
What you will bring:
As our Operations Coordinator, you will be responsible for several key areas, including:
- Project Management: Assist in the development and execution of various projects, ensuring they align with operational standards and enhance guest experiences.
- Aesthetic Oversight: Contribute to the overall aesthetics of the property, from interior design elements to staff presentation, ensuring a cohesive and inviting atmosphere.
- Event Coordination: Support the planning and execution of events, ensuring all details are managed effectively for a successful outcome.
- Training Facilitation: Help coordinate training programs for staff, ensuring they are equipped with the necessary skills to deliver exceptional service.
Minimum requirements:
- Educational Background: Grade 12 or equivalent.
- Language Proficiency: Must speak, read, write, and understand English at a professional level.
- Technical Skills: Computer literate with a minimum level 2 experience in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Knowledge of Opera is essential; familiarity with ESP and Micros is beneficial.
- Experience: A diploma or degree in hospitality management or project management is advantageous; a minimum of 3 years experience in the hospitality industry is required.
Skills:
- Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with team members and stakeholders.
- Organizational Skills: Proven ability to manage multiple tasks efficiently while maintaining attention to detail.
- Problem-Solving Abilities: Strong analytical skills to identify issues and implement effective solutions under pressure.
- Team Collaboration: A proactive mindset with the ability to work well within a team environment.
- Goal-Oriented Approach: Commitment to achieving operational excellence and enhancing guest satisfaction.
Why join us?
This position offers an incredible opportunity to work in a vibrant setting that values excellence in service and employee development. As our Operations Coordinator, you will play a pivotal role in ensuring our operations run smoothly while contributing to an exceptional guest experience.
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