Who were looking for:
We are seeking an experienced Debtors Controller with a background in hotel or hospitality to join our team of extraordinary individuals dedicated to delivering exceptional service. In this role, you will assist the Debtors Manager and financial team with managing debtor accounts and financial reporting. Your support will be crucial in providing accurate information and high-quality service while meeting required timeframes for ad-hoc financial requests.
What you will bring:
- Accounts Receivable Management: Oversee the accounts receivable process, ensuring timely and accurate invoicing and collection of payments.
- Account Reconciliation: Monitor and reconcile customer accounts, identifying and resolving discrepancies or outstanding issues.
- Financial Record Management: Utilize Opera Cloud to manage billing and financial records, ensuring accuracy and compliance with company policies.
- Reporting and Analysis: Prepare and analyze financial reports related to debtors, providing valuable insights to the finance and revenue management teams.
- Customer Service: Handle customer inquiries regarding billing and payments, ensuring exceptional service is provided at all times.
- Debt Collection Procedures: Implement and maintain efficient debt collection procedures to reduce overdue balances and improve cash flow.
- Month-End Closing Activities: Assist in month-end closing activities, including account reconciliations and reporting.
Minimum requirements:
- Educational Background: Grade 12 or equivalent is essential; a relevant financial qualification is preferred.
- Experience: A minimum of 3 years experience in debtors management within the hospitality industry is required.
- Technical Skills: Advanced knowledge of OPERA Cloud is essential; familiarity with Sage Evolution is advantageous.
- Computer Skills: Intermediate knowledge of Microsoft Office applications.
Skills:
- Strong Analytical Skills: Ability to analyze financial data accurately and identify trends or discrepancies.
- Excellent Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and team members.
- Attention to Detail: Meticulous approach to managing financial records and ensuring accuracy in all tasks.
- Problem-Solving Abilities: Proactive mindset with the ability to resolve issues efficiently.
- Team Collaboration: Ability to work well within a team environment while also being self-motivated.
Why join us?
This position offers an incredible opportunity to work in a prestigious setting that values excellence in service and employee development. As our Debtors Controller, you will play a critical role in maintaining the financial health of our operations while contributing to an exceptional guest experience.
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