Sales and Office Manager
(Packaging Industry)
Johannesburg
This position is ideal for a highly organized, results-driven individual with experience in both sales and office management, eager to contribute to the success and growth of a dynamic company within the packaging industry.
Job Summary:
The Sales and Office Manager is responsible for overseeing daily office operations while driving sales growth within the packaging industry. This role combines leadership, administrative management, and strategic sales functions. The successful candidate will be responsible for managing client relationships, coordinating office activities, handling administrative tasks, and supporting the sales team to meet and exceed sales targets. The role requires a strong understanding of the packaging industry, excellent communication skills, and the ability to manage both office staff and client accounts.
Key Responsibilities:
Sales Management:
•Develop and implement sales strategies to meet company revenue goals and growth targets.
•Identify new business opportunities and generate leads for the packaging product lines.
•Build and maintain strong relationships with existing clients and suppliers, ensuring high levels of customer satisfaction.
•Conduct regular market research to understand industry trends, competitor activities, and customer needs.
•Prepare and deliver sales presentations, product demonstrations, and quotes.
•Negotiate pricing, terms, and contracts with clients and prospects.
•Track sales performance and prepare regular reports for senior management.
Office Management:
•Oversee day-to-day office operations, ensuring efficiency and smooth workflow.
•Supervise administrative staff, including hiring, training, scheduling, and performance management.
•Manage office supplies, inventory, and equipment to maintain a productive work environment.
•Handle customer service inquiries, resolve complaints, and ensure prompt response times.
•Coordinate logistics and order fulfilment, ensuring timely delivery of packaging products.
•Organize meetings, appointments, and events as needed, including travel arrangements for staff and clients.
•Implement office policies and procedures to ensure compliance with industry standards.
Administrative Support:
•Maintain accurate records of sales transactions, client communications, and product orders.
•Prepare and process invoices, purchase orders, and shipping documents.
•Assist with budget preparation, tracking expenses, and cost control measures.
•Support marketing initiatives, including promotional campaigns, social media, and trade shows.
•Coordinate and manage contracts and agreements with customers, vendors, and service providers.
Team Collaboration:
•Work closely with the production and logistics teams to ensure that product availability and delivery timelines align with customer expectations.
•Collaborate with the marketing team to design sales materials and promotional content.
•Provide training and guidance to junior staff on best sales practices and office protocols.
Qualifications:
•Bachelor’s degree in business administration, Sales, Marketing, or related field (preferred).
•Minimum of 10 years of experience in sales and office management, preferably in the packaging or manufacturing industry.
•Proven track record of sales achievements and client relationship management.
•Strong knowledge of packaging products, services, and industry standards.
•Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
•Organizational and time management skills with the ability to prioritize tasks and meet deadlines.
•Proficient in office software (MS Office Suite) and customer relationship management (CRM) systems.
•Experience managing and motivating office staff and sales teams.
•Ability to work under pressure and adapt to changing business needs.
Preferred Skills:
•Familiarity with packaging software or industry-specific tools
•Experience in sales and account management.
•Understanding of logistics and supply chain processes.
