Support Engineer
My client is passionate about enhancing people’s lifestyles and has been in business for 25 years. If you’re looking to work in a collaborative and impactful environment, where they’re not afraid if the status quo is challenged, then this could be a great move for you.
They are looking for a Support Engineer to join their great team.
Duties & Responsibilities
- 2nd level support on internal systems and integration incidents and queries
- Working with the development teams to resolve more advanced issues
- Root cause analysis
- Configure and maintain in-house schedules and scripting
- Manage integration, manageability, and sustainability of hosted or procured system applications
- Maintain system components and ensure reliability
- Automate and implement processes
- Giving your input
- Managing design (technical specs), building, manageability, and sustainability of ‘in-house’ applications (SDLC, change control, capacity and performance planning etc.) and components
- Rotational standby
Desired Experience & Qualification
- Relevant tertiary IT degree/diploma or equivalent
- 5+ years’ experience in a similar role
- MCF
- C#.Net
- TSQL
- SSIS, SSRS
- K2 (advantageous)
- SharePoint (advantageous)
- Agile
- Experience in working with complex teams/environment, i.e. Multi-tier solutions (in-house and external partners)
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