Job Description
Effective and efficient facilitation of development and maintenance of the SAP Payroll and Time modules in support of business needs.
KEY ACCOUNTABILITIES
- Assist with the implementation and roll-out of new releases of SAP and new SAP functionality in accordance with ERP Management best practice.
- Proactive identification of risk and problems and in time escalation to key stakeholders.
- Maintain accurate and updated documentation of all change requirements, configurations, test plans and project acceptance.
- Accurate business process flow reviews to ensure full alignment with BRS.
- Accurate evaluation of system functional specifications for business requirements.
- Accurate data review to decide on actions/strategy to clean and migrate data e.g., comparison of data architecture, data mapping.
- Full adherence to ERP Centre of Excellence SOPs.
- Optimal configuration of system in line with business requirements.
- Regular review of payroll and leave system configurations.
- Ensure accuracy of leave provision and time evaluation runs.
- Accurate translation of new functionality to training manuals and providing input to work procedures to accurately guide end users to utilize the system.
- Facilitation of SAP training as required by end users.
- Effective and efficient utilization of team members to ensure delivery in line with expected quality and timeframes.
- Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support to end users.
- Ongoing monitoring of SAP business processes to ensure alignment with end user needs and best practice.
- Continuous improvement and optimization of SAP processes and SAP modular functionality.
- Accurate analysis of customer requests to identify problems and possible appropriate actions.
- Continual monitoring of system performance from a modular perspective and usage with regards to specific SAP modules.
- Functional operation support/advice to end users.
- In time/proactive remediation of system, information, output deviations.
- Constantly and consistently exceed the customer's expectations.
- Customer queries/complaints resolved in accordance with ERP COE service standards and SLA's.
QUALIFICATIONS & EXPERIENCE
- National Diploma or BCom degree in Finance/Accounting/Human Resources or relevant qualification (NQF 6/7).
- SAP HCM Payroll certification.
- 5 to 7 years SAP ERP Payroll support experience.
- Experience in integration of SAP FI, HR, Payroll & Time Management.
- Knowledge and experience in SAP payroll Rules and Schemas.
- SAP Time Management certification (advantage).
- SAP HCM certification (advantage).
- Query Manager Skills (advantage).
- Detailed knowledge and understanding of different SAP modules.
- Knowledge and understanding of Configurations Management Best Practice.
- Advanced knowledge and understanding of payroll core business processes and applicable South African legislation.
- Knowledge, understanding & application of information technology best practice.
- Workable knowledge & application of Business Process Mapping.
- Excellent communication and interpersonal skills.
- Ability to work under pressure.
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