Our client is seeking a meticulous and organised Debtor Controller to join their logistics team. The successful candidate will be responsible for managing the accounts receivable process, ensuring prompt collection of customer payments, and maintaining precise financial records. This role is critical in supporting cash flow and upholding the financial health of the business.
Key Responsibilities:
- Manage the full debt collection process, including invoicing, tracking overdue payments, and following up with clients to ensure timely settlements.
- Maintain an up-to-date and accurate record of all client accounts, ensuring that outstanding balances are accurately reflected.
- Build and maintain strong client relationships, sending payment reminders and communicating requirements professionally.
- Investigate and resolve discrepancies or issues related to customer payments, working closely with the billing and finance teams to reconcile accounts.
- Prepare monthly statements and detailed reports on accounts receivable status, including aged debtors and key performance metrics.
- Identify high-risk accounts and develop proactive collection strategies to minimise the risk of bad debt.
- Ensure compliance with credit policies, company standards, and relevant regulations.
- Contribute to the development and improvement of accounts receivable procedures and controls.
- Collaborate with sales and operations teams to resolve customer queries or disputes efficiently.
Key Requirements & Skills:
- Experience: A minimum of 3 years of experience in debtor control, credit management, or accounts receivable, with experience in logistics being essential.
- Education: A diploma or qualification in Accounting, Finance, or a related field is essential.
- Strong understanding of credit policies, collections processes, and debtor management principles.
- Proficiency in accounting software and the Microsoft Office Suite, particularly Excel.
- Excellent communication and negotiation skills with a customer-focused approach.
- Strong organisational skills, attention to detail, and the ability to work effectively under pressure.
- Analytical skills to assess potential risk factors and take proactive measures.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth within a dynamic logistics environment.
- A collaborative team culture with a focus on financial stability and operational efficiency.
