At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
What You Can Expect
- The Clinical Sales Specialist (CSS) is integral to the daily management of any successful sales region.
- The role is responsible for working alongside the Sales Representatives, Key Account Manager’s and Regional Sales Manager to service hospitals and provide technical support to all the stake holders within our customer base.
- To ensure that the whole experience of using Zimmer Biomet products and services to the complete surgical team is free flowing and without difficulties or problems securing high levels of customer satisfaction at all times.
- Additionally the CSS will deliver bespoke training to ensure Surgeons and Scrub Staff are competent to operate safely and efficiently with Zimmer Biomet products attending surgery as necessary to provide real-time support to cases.
How You'll Create Impact
- Giving Technical Advice in the OR on ZimmerBiomet Recon & TDS products
- To provide all the necessary training in the use of ZimmerBiomet products
- Sales lead generation within Platinum & Silver customers
- Manage logistics around procedure planning and consignment stock
- Provides onsite support for product demonstrations and educational initiatives
- Follow all internal communication and documentation policies (QA)
- To adhere to divisional sales strategies under the guidance of the Regional Sales Manager.
- To devote adequate time to acquiring the necessary knowledge of ZimmerBiomet and competitive products required for him/her to be effective.
- Responsible to keep SF.com up to date for his accounts
- To undertake other duties such as attendance at sales meetings, exhibitions, staff training etc. when required by the Regional Sales Manager
- To provide on a monthly basis a report to the Regional Sales Manager, outlining performance, activities and competitive situation
What Makes You Stand Out
- Demonstrate the ability to accept and adapt to different working practices as required by surgeons and hospitals whilst maintaining Zimmer Biomet protocols
- Full knowledge of divisional product portfolio
- Proficient in training others
- Understanding of technical medical language and anatomy to interact with surgeons and theatre staff.
- Proven organizational skills and effective time management
- Confident and engaging presentation skills
- To be able to solve given problems in a quick and efficient manner.
Your Background
- Bachelor’s degree or equivalent experience required
- Strong networking capabilities and sound business acumen to identify, plan, and execute on services
- Strong knowledge in Orthopedics, with specific knowledge of competitor’s products and strategies
- Significant level of clinical expertise
- Strong presentations skills, customer centric, relationship and communication skills
- Entrepreneurial , target orientation and organizational skills
- Analysis capability, problem solving
- Team spirit, willing to learn
Travel Expectations
80%
EOE/M/F/Vet/Disability
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