Sea Freight Controller Assistant
Our client, a company who specializes in perishable logistics, is looking for a Sea Freight Controller Assistant. You will be joining a team that supports and assists one another.
Duties & Responsibilities
Primary Responsibilities
- Coordinate the movement of freight from farm to end user, listening to customer needs, contacting shipping lines, compiling quotes based on customer requirements, and arranging road freight to the facility for repacking into sea freight containers.
- Maintain client etiquette by taking requests from clients and assisting throughout the sea freight process.
- Provide clients with accurate cost estimates, including shipping line charges and company agency fees.
- Forward orders to relevant international offices and monitor accordingly.
- Maintain good relationships with shipping lines and road freight facilities.
- Forward details to clients and obtain authorization for shipment booking.
- Coordinate the processing of required port release papers.
- Take clear images from WhatsApp and save them per shipment on the company common drive.
- Send pre-alert images.
- Book road carriers for inland transport to specific ports when required.
- Book sea freights online with various shipping departments.
- Follow up and confirm vessel details are unchanged.
- Prepare and compare invoices to quotes for accurate billing.
- Stuff containers per commodity correctly and ensure proper temperature control.
- Process customs clearance documentation, including commercial invoices and packing lists.
- Send status reports to clients for tracking.
- Ensure all customer requirements are processed prior to customs clearance.
- Prepare documentation for the Customs Department to process customs entry.
- Follow up on customs releases, stops, and arrange examinations where necessary.
- Apply for release from shipping lines and agents.
- Arrange Delivery Release Order or Container Terminal Order where applicable.
- Obtain shipping line or agent charges.
- Maintain close liaison with clients to keep them updated on clearances and delivery of cargo.
- Correspond with Vessel's Agents.
- Scan PODs and file accordingly, stamped and signed where needed.
- Fill in shipping instructions correctly.
Desired Experience & Qualification
Experience
- Excellent administrative skills.
- Proficient in Excel.
- Ability to multitask.
Qualification
- Matric.
- Any qualification in a related field.
Package & Remuneration
Market related.
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