Job Title: Training Consultant
Reporting Structure: Training Consultant will report directly to the HR HOD / HR Manager.
Minimum Requirements:
- Matric / Grade 12
- National Diploma in Human Resource Management or relevant Qualification (advantageous)
- 2+ years' experience in an HR / Training environment/role
- Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to the Company's stores nationally)
- SDF / Training Certifications (advantageous)
- Health and Safety Training Capabilities / Accreditation (advantageous)
Main Responsibilities:
- Evaluate existing training and development programs within the business.
- Ensure training material is relevant and in line with the needs of the business and current market trends.
- Revise, modify and update training materials within the business.
- Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business.
- Create course materials and teaching aids that support content delivery and skills assessments.
- Conduct training sessions across the business with relevant content to various levels of employees within the business.
- Conduct effective training in person and via electronic means.
- Co-ordinate training interventions within the business including logistics and planning.
- Provide day-to-day guidance and leadership to employees within the organisation.
- Deploy feedback tools to assess the effectiveness of the training curriculum and content.
- Track training outcomes and ensure alignment with business objectives.
- Identify individual and organizational obstacles to learning and facilitating training interventions.
- Respond to trainee questions and adjust course content to align with needs of learners / training audience.
- Develop evaluation and feedback channels.
- Ad Hoc duties assigned within an HR department environment.
Brand Ambassador:
- Enhance the company’s external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand across the territories in which we operate.
- Drive word-of-mouth employer brand awareness.
Reporting:
- Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs.
- Report on training interventions that will benefit the business and/or are relevant within the retail industry.
- Determine metrics to track and monitor the effectiveness and efficiency of the training function within the business.
Key Skills and Competencies:
- Ability to work under pressure.
- Ability to use own initiative and make decisions.
- Creative and Forward Thinking.
- Excellent communication Skills on all levels.
- Team Player.
- Accuracy and good attention to detail.
- Willingness to learn.
- Excellent people skills and ability to interact with persons on all levels.
- Organized and Driven.
- Problem-solving ability.
- Market Research Skills.
- Ability to Present as an Ambassador of the Business.
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