About the job Business Analyst (HealthCare)
Position(s) are available at both an Associate (3 years relevant experience) and a Senior (8+ years experience) level.
Job purpose:
Understand the business requirements and through structured process documenting, validating and translating it into functional specifications that are used by technical experts to craft analytical solutions. Ensure robust process and business documentation is maintained and updated in line with product road maps. Building strong relationships across a range of teams involved in analytical delivery.
Core responsibilities include:
- Facilitate the development of a business case by working with analytical product owners
- Documenting and understanding client requirements using the Customer Requirements Specification (CRS)
- Designing and validating functional solutions by interpreting the CRS into a set of Product Requirements Specifications (PRS)
- Demonstrate GUI prototypes, to validate the designs
- Propose solutions by reviewing the approved CRS and PRS
- Assist project managers and owners by updating and reporting on progress and managing delivery, and if required, conduct a Post Implementation Review (PIR)
- Ensure testing of solutions by applying the test basket
- Update and publish release notes related to changes, maintain and update all related documentation, and perform live monitoring of the new systems during go-live
- Respond to incidents and conduct preliminary analysis of issues
- Document the SLA
- Participate in internal delivery forums
What you need to be successful:
Behavioural skills:
- Communication skills across a wide range of stakeholders
- Ability to work cohesively in a team environment with key focus on the data
- High level of attention to detail, resilience, enthusiasm, energy and drive
- Positive, can-do attitude focused on continuous improvement
- Ability to take and provide feedback to drive improved delivery
- Ability to problem-solve and execute solutions
Technical understanding: An understanding of the technical tools used in healthcare analytics is preferred with respect to the following topics:
- Informatics or relevant degree, or similar
- Experience in healthcare technology is preferred
- 8+ years experience as a Business Analyst
- Understanding of analytical and solution architecture on cloud
- Business/process mapping
- Understanding of patient health management, provider profiling, healthcare reporting, and other key healthcare technologies
- Understanding of clinical tools including coders, groupers, and classifications
- Understanding of data science in the healthcare space
- Understanding of healthcare benefit pricing, product pricing and other actuarial calculations (reserving, risk rating, etc.)
- Understanding of fraud and operations environment
Qualifications:
- Informatics or relevant degree, or similar (Honours degree preferred)
- Experience in healthcare technology is preferred
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