The Recruitment Manager will lead the recruitment department, ensuring the supply of appropriately skilled and experienced agents to meet current and anticipated business headcount needs. This role involves managing a team of recruiters, developing strategies, and overseeing the recruitment process.
Key Qualifications:
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred but not mandatory based on experience).
- Experience:
- Minimum of 5 years in recruitment, with at least 3 years in a managerial role.
- Proven experience with high-volume hiring in BPO environment.
- Skills:
- Strong understanding of BPO recruitment challenges and trends.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency with Applicant Tracking Systems (ATS) and recruitment software.
- Strong data analysis skills, with the ability to interpret and act on recruitment metrics.
- Results-oriented, with a high sense of urgency to meet hiring targets.
- Ability to work well under pressure and manage multiple priorities in a fast-paced environment.
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