We are seeking a dedicated and customer-focused Vehicle Service Advisor to join our team in Witbank.
Responsibilities:
- Serve as the main point of contact between the customer and service department.
- Schedule and manage vehicle service appointments.
- Conduct vehicle check-ins, noting service needs and customer concerns.
- Keep customers informed on service progress and any additional work required.
- Provide accurate cost and time estimates for vehicle repairs.
- Handle invoicing and follow-up on customer satisfaction after service completion.
Requirements:
- Minimum of 2 years' experience in a service advisor role or similar position.
- Strong customer service and communication skills.
- Basic mechanical knowledge of vehicle systems and repairs.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Grade 12 or equivalent qualification.
- Valid South African Driver’s License.
Benefits:
- Competitive salary with performance-based incentives.
- Company benefits.
