Job Summary:
The Invoice Liaison Officer is responsible for the preparation and delivery of invoices and timesheets, ensuring smooth and accurate communication between clients, employees, and the finance team. This role also involves compiling necessary documentation for audits, following up on outstanding client payments, and addressing employee pay-related queries. The successful candidate will possess strong attention to detail, excellent communication skills, and a proactive approach to resolving financial matters.
Key Responsibilities:
- Print, email, or prepare invoices and timesheets for delivery to clients and sites as required.
- Ensure all invoices are accurate, complete, and sent in a timely manner.
- Proactively follow up on overdue payments and ensure client accounts are up to date.
- Overseeing the preparation and submission of weekly and/or monthly client invoices, as well as maintaining and updating the tracking spreadsheet to monitor invoice status and recipient details.
- Communicate with clients to resolve any discrepancies or payment issues.
- Assist in compiling and organizing documentation for audits, ensuring that all required materials are available and up to date.
- Act as the primary point of contact for employees regarding payroll and pay-related queries.
- Investigate and resolve payroll discrepancies in a timely manner.
- Assist with various finance-related activities as required by the business, including administrative tasks and additional support during peak times.
Skills & Qualifications:
- Previous experience in finance or accounts administration preferred.
- A formal administrative qualification would be highly advantageous.
- Strong attention to detail and accuracy in financial documentation.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in Microsoft Office Suite, particularly Excel.
- Knowledge of basic accounting principles.
- Ability to work independently and as part of a team.
Personal Attributes:
- Organized and methodical with the ability to meet deadlines.
- Problem-solving mindset, especially in resolving payment and payroll issues.
- Strong interpersonal skills and the ability to build trust with clients and employees.
