Responsible for managing and developing all credit functions and indirect business activity within the assigned region.
Matric
Legal or Finance tertiary qualification
7+ years experience in credit management
Previous experience in the auto finance industry preferred.
Previous experience in managing a team.
Experience with Microsoft Excel, pivot tables.
Knowledge in working with Credit scoring models and score cards.
Credit Risk Assessment
Financial Analysis
Credit evaluation techniques.
Strong negotiation skills
Excellent analytical skills
Solid interpersonal skills
Attention to detail.
Great written and verbal communication.
Ability to work under pressure.
Credit Evaluation and Approval:
Evaluate the creditworthiness of potential customers by reviewing credit reports, financial statements, trade references, and other relevant information.
Determine appropriate credit limits, terms, and payment plans based on risk assessment and company guidelines.
Approve or decline credit applications and negotiate terms with customers to facilitate sales while minimizing credit exposure.
Collections Management
Monitor customer accounts to identify overdue invoices, outstanding balances, and delinquent accounts.
Implement and enforce collection strategies, including reminder notices, phone calls, and collection letters, to encourage timely payment and resolve payment disputes.
Coordinate with collection agencies or legal counsel for escalated collection efforts, including legal actions or debt recovery, when necessary
Risk Assessment & Monitoring
Identify potential credit risks and exposure by analyzing customer payment histories, credit scores, and financial stability
Monitor changes in customers'' credit profiles, financial conditions, and market dynamics to anticipate and mitigate credit risks proactively.
Implement risk mitigation strategies, such as requiring collateral or personal guarantees, to safeguard against potential losses.
Customer Relations & Communication
Build and maintain positive relationships with customers, sales teams, and other stakeholders to foster collaboration and resolve credit-related issues effectively
Communicate credit terms, payment expectations, and collection efforts clearly and professionally to ensure transparency and compliance.
Reporting & Analysis
Generate regular reports to track key credit metrics, including aging receivables, credit limits, bad debts, and cash flow impacts.
Analyze credit data and trends to identify patterns, insights, and opportunities for process improvements in credit management and collections.
Present findings and recommendations to senior management to inform strategic decisions and optimize credit management strategies.
Compliance and Regulatory Compliance
Ensure compliance credit laws, regulations, and industry standards.
Stay updated with changes in credit-related regulations and industry best practices to maintain compliance and minimize legal risks.
Implement internal controls and audit procedures to monitor compliance and address any issues or discrepancies promptly.
Managing a team
Provide guidance and support to your teams on credit policies, customer credit status, and collection procedures to facilitate informed decision-making and customer interactions.
Ensure that credit controllers and supervisors are regularly following up with the customers with regards to payments.
Have regular meetings to stay up to date with the books that each credit controller/supervisor is busy with.
