Insurance Consultant Bellville

Quest Staffing Solutions • Other • Bellville, Western Cape, South Africa • $200 - $300 / year • 6h ago

The insurance consultant role is focused on providing an end-to-end service and support to brokers.

ONLY applicants that are currently living in Cape Town will be considered!
MUST have a CLEAR Credit and CRIMINAL record!

This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/email support to the intermediary on record , authorised representatives from the brokerage, and broker services;
Dealing with general insurance and policy specific enquiries;
Dealing with issuance of new policies/policy maintenance/renewal/agri aspects of policies;
Assisting to resolve all insurance queries within required timeframe and compliance requirements;
Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
Undertaking to adjust premiums in line with new asset values;
Managing client expectation on expected turnaround times for submitted requests;
Adhering to underwriting criteria and regional requirements;
Assist with profiling the client with the best suitable product and underwriting criteria;
Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
Assisting in implementing solutions for improvement;
Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

MUST have Min. 3 Years Insurance experience in a Call Centre

6 week training

6 month contract with possible conversion

Working hours 8:00 – 16:30

Monday to Friday

If interested , please apply directly through Pnet or email us directly at
N.B If emailing us directly, remember to insert "Insurance Consultant - Bellville" in the email subject line , for consideration.