Senior Business Analyst
Our client, a leading payment aggregator and provider of secure payment solutions, is looking for a Senior Business Analyst to join their growing team.
The ideal candidate is a dynamic self-starter with the ability to communicate across all levels and functions of the business. The main purpose of the role is to identify and engage stakeholders, gather and document business requirements.
The Company offers innovative and customer-focused payment solutions for both banked and unbanked individuals. The team specializes in convenient and secure payment solutions for retailers, digital solutions, banking institutions, wallets, and informal vendors across Southern Africa.
Responsibilities will include:
- Drive engagement with all relevant parties in the business, facilitating and coordinating sessions/workshops to gather requirements.
- Take ownership of detailed documentation and act as the custodian of artifacts.
- Manage end-to-end process to include stakeholder review and obtain sign-off.
- Provide ongoing feedback to stakeholders, utilizing various communication platforms.
- Translate business requirements into requirements and plans for software developers.
- Gather and document operational procedures, process flows, and reporting requirements.
- Maintain and manage changes to requirements during a project phase.
- Work closely within PMO to support priority projects and manage backlog grooming.
- Review BA Process and Tools and make changes for efficiency improvements.
- Support UAT and testing requirements.
- Ongoing monitoring and re-calibration of deployed solutions.
Required skills and experience:
- 5-8 years’ business analysis experience in the payments/financial industry.
- Full understanding of the Microsoft suite, Draw.IO, Jira, Confluence, and Visio.
- Understanding of the end-to-end payments environment (retailers, digital, banking, card schemes, EFT, settlement, acquiring, etc.) would be highly beneficial.
- Self-starter that is able to work individually as well as in teams.
- Ability to engage with all levels of stakeholders to include senior management and software developers.
- Driver’s license.
- Fluent in English and ideally Afrikaans.
General:
- While we would really like to respond to every application, should you not be contacted for this position within 15 days please consider your application as unsuccessful.
- In keeping with our client’s employment equity requirements, only South African citizens will be considered.
- Please include your current salary and salary expectations.
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