Compulsory Requirements: - Matric (High School Diploma) - Fortinet NSE 4 / 5 / 6 certification (minimum requirement) - CCNA / CCNP - 2-3 years of experience in security-focused roles, with hands-on experience in Fortinet products Key Responsibilities: - New Deployments: Plan and execute the installation and configuration of new Fortinet devices. - Design Work: Collaborate on network design and architecture to enhance customer infrastructure. - Integration and Migration: Support the integration of Fortinet solutions with existing systems and lead migration efforts as needed. - Hardware Installation: Perform physical installations and replacements of network hardware. - Technical Sales Support: Provide technical expertise to support sales teams in customer engagements. - Daily Health Checks: Monitor device performance and conduct routine health assessments. - Policy Review and Recommendations: Review and recommend updates to security policies to maintain robust defenses. - Firmware Upgrades: Plan and execute firmware upgrades across Fortinet devices. - Policy Changes: Implement approved changes to policies as per change requests. - Standby Support: Be available for on-call support for urgent issues. - TAC Escalation: Escalate major outages or issues to Fortinets Technical Assistance Center (TAC) when needed. - Network-Related Activities: Support additional network-related functions as required. Knowledge and Skills Required: - Fortinet Product Expertise: o FortiGate Firewalls: Proficient in firewall management and troubleshooting. o FortiManager: Skilled in centralized device management. o FortiAnalyzer: Knowledgeable in analytics, logging, and reporting. o General Fortinet Product Knowledge: Strong understanding of Fortinet product functionality.
