Building and maintaining relationships with new and existing clients, including regular visits. Negotiating new contracts. Negotiate transport rates with clients and transporters. Manage volumes. Understand the running cost of a vehicle to determine CPKs. Analyse commodity trends and adapt to market fluctuations. Keep track of the daily and monthly budgets. Adding new clients and transporters to our existing book. Maintain established admin procedures. Develop relationships with current transporters, clients and truck drivers. Follow up with transporters to determine accurate ETAs of trucks. Good communication with clients keeping them informed about the status of the cargo. Build good relationships with loading and off-loading points. Identify key role players at loading and off-loading points. Weekly planning and forecasting of truck movements. Build client relations and support drivers at loading and off-loading points. At least 2-4 years experience in a similar role within the transport industry. Relevant qualification (degree or diploma). An in-depth knowledge of the road transport industry is required, and an existing customer book would be beneficial.