Position: Business Process Manager (Procurement Processes)
Location: Brackenfell (Western Cape)
Job Type: Fixed Term Contract (18 months) Minimum Qualifications Required:
- Degree (Bachelor) in Business Informatics, Computer Science or a related discipline
- Minimum 3-5 years of professional experience in managing business processes in the area of Procurement, preferably within global Pharma or Medical Device manufacturing companies
- Proven experience with Procurement (Source-to-Pay) processes and related applications.
- Good understanding of general business processes in associated areas (e.g. Finance, Supply Chain)
- Personal initiative and a structured, independent, and solution-oriented way of working as well as the ability to keep a cool head in stressful situations and a high level of professional consulting skills
- High proficiency in English. Other languages such as German or Spanish will be desirable
- Experience from working cross-culturally in a global position
Roles and Responsibilities:
Business Process Management - Responsible for the implementation of business processes and applications in alignment of the end to end Business Process Owner and other BPMs
- Responsible for holistic solution delivery including processes, technology, and analytics for own area, in line with the BPM strategy & guardrails and continuous improvement
- Responsible for global state-of-the-art process design/redesign within his/her business process area as part of the End-to-End process
- Mainly responsible for achieving lean processes and solutions, with maximum global standardization and harmonization for her/his responsible area
Business Process Governance - Mainly responsible for the prioritization, justification, and realization of user stories/change requests according to stakeholder requirements
- Ensuring that process execution is robust and established as a way of working (e.g. by monitoring process compliance)
- Ensuring the documentation of the process requirements and the implementation through Standards and Guidelines
Project Management - Leading and managing projects with manageable resource allocation, including planning, control, monitoring of activities, and providing technical guidance to small teams. This involves coordinating tasks and responsibilities among team members, ensuring the flow of information, and maintaining alignment with all relevant stakeholders.
- Responsible for achieving project goals and resolving issues within established guidelines and procedures, with oversight and direction from senior management. This includes regular updates on project status and preparation of necessary information.
Process Experts Support - Ensuring continuous support of Process Experts and end Users (if required) with process problems and questions during and after the transfer
- Carry out problem analyses for sustainable elimination of the root cause
Competencies: - Excellent understanding of Procurement and related Business processes. Ability to identify business needs and translate them into functional and technical requirements.
- Good understanding of related business applications (e.g. GEP SMART, SAP MM)
- Ability to plan, organize, prioritize, work independently, and meet deadlines.
- High willingness to take personal responsibility, can-do mentality
- Logical thinker, able to own, investigate, resolve problems, and incidents, resourceful and creative with the ability to work calmly and effectively.
- Good project management expertise and knowledge of common project methods
- Excellent verbal and written communication, planning, analysis, and organization skills.
- Very good team player as well as training and explanation skills.