Sales Executive - Commercial / Heavy Vehicle Industry - Pinetown, KZN
Reference: Cen000331-E-1
Duties & Responsibilities
LEADERSHIP and PLANNING
Properly plan all sales activity for allocated strategic accounts.
Provide customers with a point of contact scenario.
Apply the retail pricing framework in a sensible and profitable manner.
Ensure efficient liaison meetings take place at Dealer level.
Co-ordinate after sales activities for allocated strategic accounts.
Provide a transport consultancy service to demonstrate total operating costs.
Manage positive supplier relationships.
Contribute to sales CSM results, grow customer satisfaction and relationships.
Provide a sales engineering service to ensure correct vehicle selection.
Apply strict measure to the company's SHE policy at all times.
Ensure Best Practices are always applied.
Achieve or exceed the agreed annual targets (unit sales, market share and gross profit).
Utilize suppliers as per agreed and approved FAW Southern Africa on after-market panel to ensure that the vehicle warranty remains intact for the customer.
KEY DRIVERS
Accurate understanding of the deal process, including:
Deal closure
Vehicle selection and load body fitment / procurement
Vehicle delivery and handover
Vehicle payment and deal file closure
Strict control over vehicle deliveries and handovers.
CUSTOMER RELATIONS
Manage and drive high levels of customer interaction, ensuring customers are kept up-to-date on new vehicle transactions.
Follow up with prospective customers at least once a week via phone or email.
Visit prospective customers at least twice a month.
Contact current customers at least once a month with a follow-up visit.
CUSTOMER RETENTION and GROWTH OPPORTUNITIES
Ensure your database remains synchronized with the company database, using only Excel or as guided by the company.
Update required to be forwarded to the Sales Manager and Sales Administrator at least once a month, electronically emailed.
Care for and grow your customer database by continually following up and keeping customers informed of market changes and events.
MONITORING and ADMINISTRATION
Ensure that all vehicles are invoiced timely and support the process.
Ensure vehicle payments are kept within the terms and conditions of sale for timely commission pay-outs.
Ensure all cash sale transactions are paid in full.
Take corrective action on out-of-line items.
CUSTOMER CARE
Ensure high levels of customer interactions and that feedback to customers is relevant and correct.
Continue to promote the company as a trustworthy and reliable brand.
TRANSOLVE / HTM (ELECTRONIC SELLING TOOLS)
Prepare and present each customer quotation, including a minimum of an electronic mass distribution drawing (side view).
Corporate quotations will include route simulations and any other necessary information for complete understanding of the vehicle.
Contribute to the department and company in terms of unit sales and profitability per unit.
Requirements
Matric Certificate or Higher
5 Years of NEW truck sales experience
Sufficient Knowledge of trucks and the industry
Must have own database
Proven record of Sales
Knowledge of Road Traffic Act and Regulations
Experience with HTM / Transolve
Ability to understand CPK and calculate in various applications
Familiarity with vehicle bodies legal and client specifications
Willingness to grow and share knowledge with the team
Proficient skills in Microsoft Office
Integrity and honesty
Ability to read and write in English
Code 10 or 14 driver license is advantageous.
Package & Remuneration
R 15,000 - R 20,000 Monthly plus Commission + Travel Allowance + Medical Allowance + Provident Fund
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