Job Title: Digital Communications Lead
To lead and be responsible for the design, content, and effective measurement of all digital communications for Clicks and Partner, influencing cross-functionally with other teams to identify and develop new and innovative methods of digital communications to maximize value (revenue and income).
Duties & Responsibilities
- Support the development and implementation of strategic plans for digital marketing communications and customer experience.
- Plan, develop, and execute compelling email, social media, and digital campaigns.
- Evaluate and test new and innovative communication tactics and channels, looking at best practices.
- Segment needs into effective inspiring digital communications with detailed plans.
Desired Experience & Qualification
Job Experience:
- Minimum of 5 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 3 years’ experience in digital communications, communications, or public relations.
- Minimum of 3 years’ experience leading teams and creating a motivating and high-performance environment.
Education:
- Bachelor of Commerce degree (or relevant discipline, e.g., Marketing).
Job Related Knowledge:
- Digital marketing principles, practices, and global trends (expert).
- Shopper psychology and effective marketing communication (seasoned).
- Understanding of best practice principles and technology enablers in relation to digital communication and trends (seasoned).
- Digital communication tools and platforms (expert).
- Budget Management (seasoned).
- Financial Management (applied).
- POPI Regulations (seasoned).
Job Related Skills:
- Stakeholder engagement (advanced).
- Strategic thinking (proficient).
- Innovative thinking and creating new growth opportunities (advanced).
- Negotiation skills (proficient).
- Maintaining relationships (proficient).
- Analytical skills (BI, reporting) and drawing insights from data (advanced).
- Persuasive communication (intermediate).
- Effective communication (proficient).
- Managing complexity (advanced).
- Writing, editing, and verbal communication (advanced).
- Project Management (advanced).
Job Related Competencies:
- Leading and Supervising.
- Presenting and Communicating Information.
- Applying Expertise and Technology.
- Analyzing.
- Entrepreneurial and Commercial Thinking.
Why Clicks:
We look for customer-obsessed people with a “can do” attitude, who are professional and passionate about their careers. Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment, and communities, while the group’s growth strategy provides our people with unlimited opportunities.
We endeavor to provide feedback to all candidates whenever possible; however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Groups Employment Equity plan.
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