Do you have a passion for Business Travel?
Are you an experienced Business Travel Consultant?
We have an exciting new opportunity for a Senior Business Travel Consultant to join our client based in Hampshire. Reporting into Operations manager, responsible for providing Travel services to the existing Travel clients.
The Job:
To work with minimal supervision within the existing Business Travel Team
Be instrumental in assisting implementation of New Business
Mentor and assist other Consultants/Trainees in the team
Understand and work within the agreed Service Level Agreements for our individual Client base
Be able to quote and process Air Fares to include Domestic, European, Long-haul, Route deals, Low-cost, NDC and Consolidated options in both the UK market place as well as overseas market places.
Provide a minimum of 3 well defined and informed choices to all clients.
Be able to search and offer Hotel, Car Hire, Ferries and ancillary products such as Car parking and Chauffeur Drive in the quote process.
Be able to confidently arrange ticket reissues and refunds. Be able to confidently do a manual fare build, manual reissue and manual refund and be able to re-train other staff on this.
Be able to manage and maintain your Outlook mailbox and all other Mailboxes set up for clients.
Be able to create and maintain client profiles in the GDS Demonstrate a good working method which proves prioritisation and organisation of workflow is understood.
Proactively contribute to staff meetings and Job chats within the department.
Supervise consultants in the department and assist with training where needed/asked.
Have a good understanding of the groups Health and safety procedures and to know where to find information relating to this and group procedures via the company's intranet.
Ensure all your back office reject queues are cleared and assist other staff with clearing their rejects. Maintain all Sabre Q's throughout the day so they are cleared.
Ensure you are familiar with every Q and why the booking is there. Invoice out Hotel, Car and Ancillary billbacks Undertake any admin jobs as directed by your line manager.
Attend any client visits as directed by a Manager/Director.
Attend any industry events as directed by a Manager/Director
The Person:
Minimum of 3 years Business Travel experience in a Trainee or Consultant role
Working knowledge of a GDS - SABRE essential
Experience of Microsoft Word/Excel
Knowledge of a Back-office system
The Package:
Salary - 28,000 - 30,000 (depending on experience) + Bonus
Monday - Friday
Interested?
Please click apply or contact (url removed) / Helen (phone number removed)
