Junior Customer Service Assistant
Are you looking for career in Customer Service sector? This is perfect opportunity for a school graduate.
Our client based in Shipley BD17 is looking for junior Customer Service Assistant to join their team. This is a full-time position Monday to Friday.
Working hours: Monday – Friday 8.30am to 5.00pm and 4.00pm finish on Friday
Please note that you will be required to work every other Saturday 9.00am -1.00pm
Pay rate: £11.44 -£12.50 phr
This is temporary to permanent position.
We'd love to meet someone, with most of the following:
-Good Telephone Contact Handling Skills
-Good Computer Skills and Working Knowledge of MS Office Programs
-Excellent Communication Skills
-Planning and Organising
-Innovation, Flexibility, and Adaptability
Day-to-Day duties
-Provide the initial point of contact for our customers.
-Answer incoming calls from customers.
-Answering emails
-Manage incoming requests from the Customer Portal
-Follow communication procedures, guidelines and policies.