My client, a well respected provider of IT Services based in Aberdeen, are looking to take on a Systems Engineer to join their team in Aberdeen on a permanent basis.
Roles and Responsibilities include:
Maintaining Standards:
Work in line with technical standards provided for service provision
Deliver excellent customer relations and services
Diligently maintain all work administration requirements
Continuous learning to keep abreast of technology developments
Delivering solutions:
Installing, configuring and troubleshooting servers, workstations & infrastructure
Management and optimisation of O365 E-mail environment, SharePoint, Apps
Implementing best practices for security in line with CE+ and/or ISO27002
Monitoring and maintaining backup, continuity and disaster recovery systems
Monitoring systems & automation software
Optimising systems and infrastructure availability
Liaising with vendors and other IT personnel for problem resolution
Accept other tasks to help with workload on request
Prepared to provide levels 1 and 2 and some level 3 support as required
Required Skills, Knowledge and Abilities:
In depth technical experience, awareness of emerging technologies and best practice solutions to common problems
In depth knowledge of Microsoft 365 products and licensing
Familiar with support and configuration of Cloud environments (Azure or AWS)
Understanding of networking and TCP-IP
Infrastructure development – strong knowledge of the principles and processes of infrastructure design, implementation and support
Software support – knowledge of information technology and common computer software, and competent in the specific software and technology that the organisation deals with
Familiarity with the Information Technology Infrastructure Library – comfortable working within the processes and tasks described in the ITIL
Strong communication skills - to engage customers and suppliers and work effectively within the Technical Team.
Excellent Problem-solving skills – prepared to deal with any technical problem needing attention and capable of seeking optimum solutions and an advanced ability to troubleshoot effectively
Sound like the ideal role for you? Do not miss out - apply today!
Job Types: Full-time, Permanent
Work Location: In person
