*Job title: *Receptionist & Referrals Co-ordinator
*Location: *Emsworth Specialist Practice
*Job Description*
A fantastic opportunity has become available for a motivated individual to work with our highly trained team in our dental practice based in Havant. This is a permanent position. Part time: 3-4 days per week.
*Hours: : *Monday & Tuesday, 8.15- 17.30, Wednesday 8.15- 17.15 and alternate Fridays 8.30-16.30. 1 hour unpaid for lunch.
*Salary:* Dependant on experience
*Location:* Emsworth Specialist Practice, 64 West Street, Havant PO19 1LN
*The role:*
* Meeting and greeting patients, providing a great first impression
* Booking and amending appointments, answering the phone, updating patient records
* Overseeing incoming referrals and maintaining records. Booking patients in and overseeing the patient journey from referral to discharge
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Making patients aware of dental services and offers
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
*Experience and skills:*
* Able to deliver clear and accurate information.
* Excellent telephone manner
* Accurately deal with and balance money
* Well presented
* Ability to keep calm and professional in a fast-paced environment
* Previous administration or reception experience within a dental setting
* Personable, polite, positive and enthusiastic with a great customer focus
* Computer literate, efficient in Microsoft Office specifically Excel
* SOE Exact experience preferred
* Strong communication and organisation skills
*Our offer to you:*
* Perkbox subscription
* Additional day off for your birthday
* Employee of the month award
*Work experience and skills:*
A knowledge of working within the dental sector would be desirable but not essential, with excellent customer service skills.
*Please note that all applicants must be eligible to work and remain in the UK.*
We look forward to hearing from you!
IND003
Job Type: Part-time
Benefits:
* Additional leave
* Company events
* Store discount
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Havant, PO9 1LN: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Customer service: 1 year (preferred)
* Dental receptionist: 1 year (preferred)
Work Location: In person
