Applications Specialist
The Applications Specialist will provide support for sales and implementations. This role will also serve as a support function to account managers during demonstrations and installations, as well as training customers on safety products and applications.
Note: Only shortlisted candidates will be contacted.
Duties & Responsibilities
- Organize local and international training sessions across all safety portfolio.
- Organize needed products and spare parts required to conduct training.
- Manage safety product pool needed for trainings.
- Collect competitive information, understand user sensitivity, and inform sales and marketing.
- Provide critical differentiators to users that will influence their decisions.
- Provide information to the sales force about user habits, needs, or recommendations.
- Promote technical and application knowledge to end users.
- Plan yearly training sessions across all portfolio and create a training catalogue.
- Ensure all needed certifications are in place to offer training across the board of safety portfolio.
Training Responsibilities
- Train users in special applications.
- Provide ‘Train the Trainer’ sessions.
- Train Sales Engineers to ensure sales force efficiency.
- Provide expert assistance in demonstrating equipment to customers.
- Assist the Sales team with demoing equipment to users, including non-decision makers.
Desired Experience & Qualification
- Postgraduate or equivalent diploma/certificate.
- 3 years working experience in the field of Technical and Training.
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