To lead and manage the digital transformation initiatives of the organisation from within the IT Department. The Senior Digital Transformation Manager will be responsible for ensuring the successful development and implementation of the digital strategy; optimising end-to-end business processes; and driving with others innovation and efficiency across the organisation. This role requires a comprehensive view across strategy, architecture, program management, outcome management, and alignment with business strategy, operational excellence, and investment returns on technology.
Qualifications:
- Bachelor’s degree (Hons) in information technology or a related field.Â
- A master’s degree would be an added advantage•
- Relevant IT architecture qualification, such as TOGAF (The Open Group Architecture Framework) or Zachman Framework will be advantageous.
- Certification and Expertise in Microsoft products such as Dynamics 365, Azure and Power Apps will be an added advantage.
Knowledge and Experience:
- Minimum of 8 - 10 years’ experience in business transformation, process mapping, including a speciality in digital transformation.
- Knowledge and experience in managing large-scale digital transformation projects within the financial services or banking industry.
- Knowledge and experience of data analytics and digital technologies, including AI, automation, cloud computing, and cybersecurity, to drive efficiency, innovation, and competitive advantage.
- Knowledge and experience in using project management methodologies and tools.
- Knowledge and experience in monitoring and reporting on the progress of digital transformation projects to EXCO and Board Committees.
- Ensuring that digital initiatives deliver measurable business outcomes and return on investment.
Â
- Participate and meaningfully contribute to the development of the organisation’s agile end-to-end digitalisation pathwayÂ
- Provide strategic guidance and leadership in aligning digitalisation initiatives with the organisation’s strategic goals.Â
- Oversee the collaboration and appointment of relevant  stakeholders/participants to lead the digital transformation strategy.
- Communicate, monitor and report on the progress of digital transformation projects to EXCO and Board CommitteesÂ
- User Interface/User Experience (UI/UX): Responsible for the overall look and feel of digital products, developing and maintaining UI standards, and involvement in user testing.
- Oversee the assessment and mapping of the IT architecture landscape in conjunction with current business processes.
- Co-Develop a comprehensive digital transformation roadmap, prioritising initiatives that will deliver the greatest impact. Responsible for owning the implementation of the long-term plan to achieve favourable roadmap outcomes, including budgets and resource allocations.
- Ensure rigorous project management practices are adhered to, including scope management, risk management, and change management.
- Foster a culture of innovation and continuous improvement in area of responsibility within the organisation, including in-sourcing new learnings to the organisation.
- Build and maintain strong relationships with key internal and external stakeholders.
- Maintain knowledge of cutting-edge industry developments and, working with others, build awareness across the organisations and ensure culture of ongoing state of change readiness,Â
- Ensure compliance with security, governance, and regulatory requirements throughout the digital transformation process.
TECHNICAL COMPETENCIES
- Financial Literacy : Understanding of budgeting, cost structures, and financial implications of digital initiatives and PFMA rules.
- Business Acumen : Understanding of how digital transformation impacts overall business strategy and operations.
- Change Management : Experience in navigating and leading organisational change to drive adoption of digital tools and processes.
- Risk Awareness : Proficiency in identifying and managing potential risks associated with digital transformation projects and ability to work-with and within applicable governance structures.
- Architecture Management : Oversee the assessment and mapping of the IT architecture landscape in conjunction with current business processes. Ensure the architecture supports the organisation’s strategic objectives and operational excellence.
- Project/Program Management : Ensure rigorous project management practices are adhered to, including scope management, risk management, and change management. Oversee the collaboration and appointment of relevant stakeholders to lead the digital transformation strategy.
BEHAVIOURAL COMPETENCIES
- Strategic Thinking : Ability to understand the organisation’s vision and long-term goals and align digital initiatives accordingly.
- Decision-Making : Confidence to take-decisions and ability to evaluate trade-offs between risks and business objectives and make informed decisions within reasonable timelines.
- Strategic Leadership : Provide strategic guidance and leadership in aligning digital initiatives with the organisation’s strategic goals. Co-Develop and implement a comprehensive digital transformation roadmap, prioritizing initiatives that will deliver the greatest impact.
- Innovation and Efficiency : Foster a culture of innovation and continuous improvement within the organization. Maintain knowledge of cutting-edge industry developments and build awareness across the organisation.Â
- Stakeholder Engagement : Build and maintain strong relationships with key internal and external stakeholders. Collaborate across business units and departments to drive digital transformation initiatives.
- Compliance and Governance : Ensure compliance with security, governance, and regulatory requirements throughout the digital transformation process.
Â
Â
