Role Purpose
A new and pioneering division within Shoprite is looking to appoint a campaign management subject matter expert in the ePOS space to lead all campaign management activities in accordance with the strategic intent and trade plans. Researching, proposing and directing all point-of-sale related campaigns and managing across multiple accounts, providing guidance and input to other team members as well as integrating the ideas and requirements of multiple cross-functional stakeholders. The role consolidates and reports on a variety of campaign management activities providing a bird’s eye view of all activities underway in this space and also drives the improvement of processes within the campaign management team.
Role Description
- Establishes campaign management best practices, frameworks, practices and guidelines.
- Leads and participates across multiple accountant campaigns, providing campaign management oversight.
- Establishing and reviewing set up and related processes aimed to streamline the execution of ePOS campaigns via a centralised system.
- Accountable for researching, proposing, directing, tracking and monitoring all ePOS campaigns.
- Building effective relationships as a key accounts manager and mobilising general stakeholder engagement.
- Establishing and managing workflows between client and the campaign management team.
- Evaluating effectiveness of campaign strategies and facilitating discussions to replicate successes and/or improve where required.
- Responsible for consolidating campaign reporting and making the necessary connections between campaigns and/or highlighting factors of particular value to suppliers, the campaign management team and/or other stakeholders.
- Quality checking the invoicing of campaigns and related cost and budget management.
- Ability to break work into parts to obtain support and inputs and/or make improvements to a process and/or part thereof to ensure ongoing improvement.
- Provides coaching to other campaign management team members to build capacity within the team.
- Researching and developing new ways of working in conjunction with the Team lead and other team members.
Qualifications and experience
- BCom (Marketing) qualification or similar – (essential).
- BCom (Marketing) post graduate qualification or similar – (preferred).
- +6 years’ experience in a campaign management role (e.g., advertising/media), acting as a campaign management subject matter, providing leadership on campaign management and related activities – (essential).
Key competencies and work ethic
- Excellent team-working and leadership skills – strategic thinker, people coach.
- Marketing principles and practices.
- Presentation skills - creative and analytical skills.
- Commercial and business understanding of the broader retail industry.
- Dynamic personality and the ability to think outside the box.
- Impeccable written and verbal communication skills.
- Excellent facilitation skills – organised with strong time, delivery and planning management.
- Interpersonal skills – building strong relationships and effective conflict management.
- Curious and creative with a strong preference for research and data to support ideation.
- Flexible thinker with the ability to make sound independent decisions.
- Passionate about digital media and building ambassadors to strengthen campaigns.
- Ability to work under pressure - ability to organise, prioritise, and reorder workload in a rapidly changing and fast-moving environment.
- Results-oriented and quality focused.
- High level of critical thinking ability and curiosity, particularly in balancing multiple projects and priorities.
- Strong collaboration & communication in a multi-stakeholder, cross-functional environment.
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