Banqueting Manager

Bright Search Recruitment (Pty) Ltd • Other • Lephalale, South Africa • 1d ago

Key Responsibilities:

Event Coordination: Plan, organize, and oversee all banquet events including weddings, conferences, and private functions.
Staff Management: Recruit, train, supervise, and schedule banquet staff to ensure excellent service delivery.
Operations Oversight: Monitor banquet set-up, service, and breakdown to ensure smooth operations.
Customer Relations: Interact with clients to understand their event requirements and ensure their expectations are met or exceeded.
Budget Management: Monitor banquet expenses and prepare cost estimates for events, ensuring profitability.
Quality Control: Maintain high standards of food and beverage quality, presentation, and service.
Inventory and Supplies: Manage inventory levels of banquet supplies, equipment, and linens.
Health and Safety: Ensure compliance with health, safety, and sanitation regulations in banquet operations.
Reporting: Prepare reports on banquet sales, expenses, and performance metrics for management review.
Continuous Improvement: Implement improvements to enhance banquet operations and guest satisfaction.

Requirements:

Experience: Proven experience as a Banqueting Manager or similar role in a luxury hotel or lodge setting, preferably with experience in organizing events.
Education: Degree or diploma in Hospitality Management or related field is preferred.
Leadership Skills: Strong leadership and organizational abilities to manage a diverse team and coordinate multiple events simultaneously.
Communication: Excellent interpersonal and communication skills to liaise effectively with clients, staff, and management.
Detail-Oriented: Attention to detail in planning, execution, and quality control.
Flexibility: Ability to work irregular hours, including evenings, weekends, and holidays, as required by the demands of the role.
Problem-Solving: Strong problem-solving skills to address issues that may arise during events promptly.
Knowledge: Familiarity with banquet operations, food and beverage service, and event planning principles.
Computer Skills: Proficiency in MS Office and banquet management software.

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