Transport / Taxi Controller
Location: Lambeth - South East London
Salary: 30,000 - 33,000
Employment Type: Full-Time (Hybrid working available)
Role Overview:
This role will be responsible for coordinating the movement of vehicles, ensuring compliance with local and national regulations, and managing a diverse fleet that supports public services such as healthcare, public transportation, road maintenance, and emergency response. The successful candidate will ensure the safe, efficient, and cost-effective operation of the fleet while delivering high-quality service to the local authority and the community.
Key Responsibilities:
- Manage the day-to-day operations of a diverse fleet, including scheduling, routing, and vehicle allocation to support local authority services
- Ensure all fleet vehicles are well-maintained, safe, and compliant with legal standards, including MOT, servicing, and inspections
- Monitor fleet usage, vehicle performance, and fuel consumption to maximise efficiency
- Ensure passenger safety and comfort at all times.
- Maintain the cleanliness and functionality of the fleet.
- Adhere to all traffic laws and regulations, as well as company policies.
- Utilise GPS and other navigation tools to determine the most efficient routes.
- Handle customer inquiries and provide assistance as needed.
Desirable Requirements:
- Valid TFL Operator License would be a bonus
- Minimum of 5 years of experience as a Transport Operator in London
- Knowledge of London / southwest London area, traffic patterns, and landmarks would be beneficial
- Strong customer service skills and a professional demeanour
- Excellent communication skills, both verbal and written