Key Accountable Responsibilities Appraisal client information to determine debt rehabilitation solutions. Ensure accurate record-keeping, reporting, and compliance with regulatory requirements. Provide guidance and support to clients throughout the debt review process. Evaluate and verify information received. Obtain favorable terms for payments and interest rates, bargain with creditors Formal Qualifications: Grade 12 Professional certification in debt counseling or credit management Work-related experience: In-depth knowledge of debt review, NCR, Industry standards and best practices. 5 years experience in debt counseling or credit management.