Product / Feature Team Information (if applicable)
SAP Enabling Services (FICORA)
ESSENTIAL SKILLS REQUIREMENTS:
· Minimum 3 years experience years experience SAP Authorisation experience.
· SAP S/4 Hana and Fiori: Fiori Launchpad and Administration
· At least 1 full project implementation.
· Applications operations support for Authorisations.
· Role Design
· Role Build (Role changes/new roles (single and Composite)
· Fiori Launchpad administration (maintenance Tiles/TMs/Catalogues/groups)
· 2nd Line Support
· Transport creation (with CHARM Solution Manager/Focus Build)
· ITSM change ticket creation
· Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
· JIRA/Confluence knowledge advantageous (Agile)
· SAP Role creation with tiles/catalogues and auth. Requirements
· Good understanding of Fiori role concept
· Knowledge of Fiori Spaces & pages concepts
· Strong SAP Trace analysis
- Strong Basis authorization Object knowledge
· Strong Excel skills (formulas)
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
· SAP Authorization in the following modules: FI,CO, SD. MM would be advantageous.
· Strong experience in Applications Operations
· MS Excel (Strong Formula knowledge)
· Good understanding of system landscape to design adequate and governance compliant to secure role design and user provisioning.
· Proven experience roles design, and support within SAP environment.
· Good problem-solving capabilities are necessary to investigate and propose alternate solutions for compliance conflicts.
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
· Applications operations support for Authorisations.
· Providing 1st level support to users; adhering to Confluence processes.
· Providing 2nd level support to processes where documented.
· Recording, routing, and monitoring all reported incidents using ITSM/JIRA to the incident management process.
· Liaising with other fix groups and SAP functionals or central support organisations within.
· Taking ownership of incidents reported by users, through to resolution.
· Adhering to documented escalation processes.
· Liaise with development/team leads on users access requirements, new transactions, role creation etc.
· Enforce SAP security and SAP development guidelines.
· Provision of technical security and authorisations support and guidance to both the business and the SAP support teams.
· Delivering security and authorisations support for new project releases.
· User interface authorizations based on business or technical requirements.
· In the course of normal duties, identify and report discrepancies in documented processes.
· Carrying out regression testing for authorization solutions.
· Manage general queries in a timely and professional manner.
· Recording ALL incidents using the standard toolset.
· Monitoring logs for user queries.
WHAT DO WE OFFER YOU?
· Cutting edge global IT system landscape and processes
· Flexible working of 1960 hours in a 12-month period
· High Work-Life balance
· Remote / On-site work location flexibility
· Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply)
· Highly motivating, energetic, and fast-paced working environment
· Modern, state-of-the-art offices
· Dynamic Global Team collaboration
· Application of the Agile Working Model Methodology
