Monitor, process and resolve ITSM incidents Daily monitoring of device management environments Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams Continuously work on improving the operational stability Work on automation of platform operations, troubleshooting and maintenance topics Support the onboarding and knowledge transfer to new team members, and external collaborators Interact with an international product team, external providers, vendors and customers. Treat security as a first-class citizen Work closely with stakeholders, development teams in constantly improving our Endpoint Management platforms stability and availability Work with other IT teams on integration of new features and components A university degree/diploma i n a relevant field of study (e.g. computer science, engineering, sciences) or a comparable qualification or 3 years IT experience
