We are currently seeking a highly organized, professional, and dependable Admissions Coordinator to manage a variety of functions under the supervision of the Director of Admissions.
Role and Responsibilities
- Communicates with family members and potential clients, informing them about patient care expectations and necessary personal items/belongings for patients to bring upon admission.
- Available to receive phone calls after hours, on holidays, and weekends.
- Gathers financial and insurance information from the client/fiduciary in a prompt and secure manner.
- Communicates effectively with the billing company.
- Completes phone intake screenings with potential clients and uploads results into EHR.
- Coordinates with medical and clinical staff to assess incoming clients.
- Meets with families and prospective clients to accurately describe the program and services we offer.
- Follows the Admissions Process as directed, adhering to step-by-step details.
- Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
- Treats clients with dignity and respect, and communicates in a non-judgmental manner.
- Assists with client transport as necessary.
- Maintains professional boundaries with clients and interacts with them in an appropriate manner.
- Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.
Qualifications and Education Requirements
- 3+ years of administrative experience.
- Satisfactory drug screen and background check.
Preferred Skills
- Experience in substance abuse treatment.
- Strong time management and organizational skills.
- Ability to communicate effectively and empathetically with clients and family members.
- Experience with EHR systems.
If you are a dedicated professional with a commitment to providing excellent service and support to our clients and their families, we encourage you to apply.
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