Job description
CCTV Control Room Operator / Supervisor
We have a fantastic opportunity available for Security Control Room Operators and Security Control Room Supervisors to join a growing organisation.
Based in Accrington, Lancashire.
As a Control Room operator you will be responsible for operating and monitoring state of the art security systems and equipment within a secure and controlled environment. Working as part of a specialist team, you will be required to work to a rota which includes evenings and weekends, the successful candidate will be responsible for:
- Operating and following procedures for all Security Systems including CCTV, Intruder alarms, Panic Alarms and Fire alarms etc ensuring all work is compliant with company policy and legislation
- Liaising direct with emergency services and other agencies where necessary
- Communicating clear, concise information over telephones
- Providing courteous customer service
- Recording events and actions accurately
- Writing accurate reports where required
- Maintaining the security of the control centre and surrounding business premises
To be considered for the Security Control Room Operator / Supervisor position you must possess the following skills and experience:
- Great team player
- Work shift system (consisting nights and weekend days and nights)
- Hold the relevant SIA licence to be able to operate equipment in a British Standard control room (desired but not necessary)
- Possess excellent concentration levels
- Be discrete when dealing with confidential information
- Computer literate
- Good communication skills
- Good customer service skills
- Confident and professional telephone manner
- Must have a checkable history
- Worked previously within the Security Industry or a similar role. (desired but not necessary)
- PLEASE NOTE THIS POSITION INCLUDES WORKING NIGHTS AND WEEKENDS.
The successful candidate will be subject to the satisfactory security checks according to the BS and security standard.
Additional information:
Benefits include:
-
- Excellent working environment
- Family run business
- Company pension
- Overtime Available and bonus paid for Overtime Shifts
- Bonus paid for successful Police Arrests
Job Type: Full-time
Operator Basic Annual Salary: 27.950 ( 12.50 Per Hour)
Supervisor Basic Annual Salary: 31,304 ( 14.00 Per Hour)
