Lodge Anchor Responsibilities: As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include:
- Reception Duties: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
- Camp Manager Duties: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
- Admin Manager Duties: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).
Minimum Requirements for Lodge Anchor: - Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).
- Excellent interpersonal skills for both guest and staff interactions.
- Minimum of 4 years experience in hospitality management, preferably in a bush lodge environment.
- 5-star hospitality experience is ideal.
- Valid drivers license.
Full Trails Guide Responsibilities: As the Full Trails Guide, you will lead engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education.
Minimum Requirements for Full Trails Guide: - FGASA Level 2 and Full Trails Guide certification.
- DEAT registered.
- Valid First Aid and Advanced Rifle Handling certifications.
- Strong interpersonal skills for guest and staff interactions.
- Minimum of 4 years experience in hospitality, with bush lodge experience preferred.
- 5-star hospitality experience is ideal.
- Valid drivers license and PDP.
