Our client is seeking a fluent Angolan Portuguese-speaking candidate to provide customer service and support within a fast-paced business environment. The role focuses on handling inquiries, offering light coaching, and ensuring positive member experiences , with some administrative support for the team’s operations.
Key Responsibilities
- Respond to inquiries promptly, delivering excellent customer service.
- Support the division through light administrative tasks and member follow-ups.
- Communicate updates and resources clearly to assist members in achieving their goals.
- Ensure all interactions are positive, professional, and solutions-oriented .
Desired Experience & Qualification
- Grade 12 or equivalent .
- Relevant diploma or degree preferred.
- Fluent in Angolan Portuguese and English , with strong verbal and written communication skills in both languages.
- 2-3 years of experience in customer service, business development, or a related field .
Competencies
- Exceptional communication and interpersonal abilities .
- Ability to build rapport and maintain professional relationships.
- Goal-oriented with a positive and proactive mindset.
- Adaptable, self-aware , and able to manage multiple priorities effectively.
- Capable of working independently while providing support and assistance as needed.
