Job Purpose To ensure that all administrative tasks and operational processes are completed accurately and on time Controlling of Debtors and/or Creditors Authorisation and Claims submissions Qualifications and Competency Criteria Essential: Grade 12 with exemptions Job specific in-service training to understand customer needs, and associated products o Proficiency will be determined by both theory test results and practical assessments o Periodic assessments and performance evaluations to assess ongoing competency Experience Previous experience with medical aid authorisations and claims essential Pastel MS Office Minimum of 3 years experience in office administration duties Experience in debt collection Knowledge, Skills, and Abilities Fluency in English and Afrikaans Strong written and verbal communication skills Must have own reliable transport Ability to work well under pressure Display a strong attention to detail Ability to multitask and remain organized