The business analyst (BA) will be required to perform the full BA function for our client and internal change requests, as well as new product and client take-on projects. As a first project, the business analyst will be responsible for compiling the approach (strategy document and business case) for our core system upgrade project. You will be required to perform detailed requirement analysis, document processes, and conduct a gap analysis between existing and new functionality. You will define the detailed requirements for system implementation resulting from the gap analysis performed. You will work alongside other business analysts and report directly to the Business Solutions Manager.
While the core system upgrade will initially be your main focus, post-successful implementation of the core system upgrade, you will be required to work on business-critical projects alongside the business solutions team.
Main Duties and Responsibilities
- Business case definition
- Process and data mapping
- Ensuring solutions meet business needs and requirements
- GAP analysis between current and new versions of the system
- Fully involved in the Software Development Life Cycle (Agile and hybrid) and project delivery
- Full range of business requirements analysis and definition (including but not limited to functional, non-functional, and data requirements)
- Testing
PERSON SPECIFICATION
Essential Experience
- At least 8 years of direct experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration with in-depth knowledge of the products, legislative reporting, and operational processes that support the administration of these products.
- Very good understanding of the end-to-end administration processes and systems that support these.
- At least 5 years of experience in a senior BA role with proven experience in Business Case definition, process, and requirement analysis (from business requirement to at least system functional level, including data) on medium to large projects.
Competencies and Ideal Personality Attributes
- Keen attention to detail, passionate about exceptional client services
- Organised and structured
- Proven analytical and critical thinking skills
- Unquestionable integrity
- Proactive, self-managed, a sense of urgency, and completely outcomes-driven
- Positive and professional, with excellent communication and stakeholder management skills
- Ability to influence stakeholders and project team members toward driving project outcomes and delivery
- Ability to be agile in approach, adjusting and adapting quickly to change direction where necessary
- Well-versed in BABOK tools and techniques
Software and Systems Knowledge
Essential:
- Experience with the full Microsoft Office suite, including Advanced Excel and Visio or equivalent
- Flexcube
- SQL experience
Desirable:
- Workflow application
- Digiata
