AVIAREPS has 30 years’ experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world’s leading GSA and Tourism representation organization with 70 offices in 65 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.
Job Description
Are you a travel enthusiast with a knack for organization? We're on the lookout for a dynamic Key Account / Sales and Marketing Support Executive to service our clients and contribute towards the company’s overall objectives. If you have a travel/airline background in both sales and marketing with a keen interest to expand your career, then this role is your ticket to success!
Based at our Design Quarter commercial office (Sandton), you will be working with a small, close-knit and hands-on team, where your primary responsibility will be to support all sales & marketing initiatives and develop annual strategic objectives. Specific tasks are varied including sales, pricing & benchmarking, marketing, PR, social media, Events, CRM development, BSP and Data analysis. Meeting monthly deadlines and sales objectives will be key.
What We Offer
- Competitive salary depending on experience.
- On-site position 40 hours per week
- Company IT equipment provided
- 20 working days annual leave
- Co-working with a small hands-on team of professionals
- Great opportunities towards career growth
Responsibilities
- Support and strategic expansion of the existing customer base in both field sales and internal support.
- Fully knowledgeable of the various airline or tourism products.
- Support, creation and implementation of the marketing, PR and budget plans.
- Administrative support.
- Organise and coordinate client events.
- Benchmark of competitors and close coordination with client HQ management.
- Product training to Travel Trade and hosting fam trips.
- Achieve internal and external sales targets.
- Create and maintain database using in-house CRM tool.
- Developing sales and marketing campaigns and strategies for each channel.
- Market intelligence surveys, data analysis, and development of potential opportunities.
- Regular sales & market analysis and reporting.
- Client reporting and communication.
- Participation in fairs, events, workshops.
About You
- Understanding the travel and aviation industry and the mechanics of the South African trade.
- A go-getter attitude with a passion for contributing to the success of the company.
- Technical understanding of airline sales, operations, reservations, BSP and BI tools.
- Basic knowledge in Amadeus & Sabre an advantage.
- Procedural understanding of the various channels of distributions used in the marketplace.
- Proven ability to meet targets and deadlines.
- Advanced organizational skills.
- Effective communication skills at all levels.
- Vibrant sales personality with a passion for the airline and tourism industries.
- Must be independent, structured and goal-oriented.
- Own reliable transportation and clean driver’s license is mandatory.
Key Skills
- Diploma in travel and tourism, economics, communication, marketing or related fields.
- Minimum of 5 years professional experience in airline and tourism sales.
- Good knowledge and connections with the South African travel trade, including leisure and corporate channels, travel trends, and consumer behaviour.
- Strong sales orientation in the airline and tourism sector.
- Fluent English (spoken and written) – mandatory.
- Other European languages an advantage.
- Strong organizational and analytical skills.
- Experience with travel distribution tools such as GDS and other systems (e.g., MIDT, e-Smash) will be an advantage.
- Proficiency in MS Office programs.
- Knowledge of GDS a key advantage (Amadeus/Sabre).
- Excellent writing, communication, and presentation skills.
- Availability for occasional travel (domestic and international).
Please note – applicants must be eligible to live and work in South Africa (SA Nationals or unrestricted permanent resident status).
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