Grinding Techniques Pty Ltd is looking for a motivated and well-spoken Internal Sales Correspondent to join our sales team at our Pretoria Branch. The Internal/external Sales Correspondent will be responsible for taking and processing customer orders, whilst developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
INTERESTED APPLICANTS WILL BE REQUIRED TO
- Customer liaison with walk-in and phone-in customers.
- Making outbound calls to potential customers and following up on leads.
- Processing of Quotes, Sales Orders and Picking Slips on a daily basis.
- Answering all incoming customer calls and processing orders on Navision.
- Assist customers with technical product enquiries.
- Understanding customers’ needs and identifying sales opportunities.
- Answering potential customers’ questions and sending additional information per email.
Additional Duties of being a Internal Sales Correspondent
- Liaising with stores to ensure stock availability and replenishment.
- Assist with picking slips.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services. (Telesales).
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
- Filing.
- Scanning.
- Faxing.
- Ordering and Management of stationery.
- Assist with quarterly and year end stock counts when required. These are normally conducted over week end.
- General Administrative functions.
MINIMUM REQUIREMENTS
The successful applicant must have:
- At least a Grade 12 / 3 YEARS Previous experience in an outbound call centre or a related sales position preferred.
- Proficiency in Microsoft Office – Intermediate.
- Navision (Advantageous).
- 60 to 80wpm Accurate Touch Typing Speed.
SOFT SKILLS REQUIREMENT (MINIMUM)
- Excellent communication skills, both verbal and written.
- Good organisational skills.
- Excellent phone and cold calling skills.
- Strong listening and sales skills.
- Ability to multitask, prioritise, and manage time efficiently.
- Accurate and precise attention to detail.
The successful applicant must be a punctual and a self-starter with the ability to prioritise, formulate and execute business activities. Ability to function as part of a team as well as individually is critical. Integrity, credibility, trustworthiness and professionalism are nonnegotiable.
If you do not hear from us within 14 days, please consider your application as unsuccessful.
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