Duties & Responsibilities
REQUIREMENTS
- Grade 12, Diploma or Degree in Business Administration advantageous.
- 5 years proven experience in coordinating or related role.
- Strong understanding of financial management, including budgeting and reporting.
- Knowledge of procurement regulations, ethical practices, and industry trends.
- Excellent organizational and time-management abilities.
- Effective communication skills, both written and verbal, and knowledge of industry-specific regulations.
DUTIES Operations - Control and manage the Repairs and Maintenance processes and procedures for the branch, including proper filing of all documentation.
- Submit daily Timesheets for the branch.
- Assist Branch Manager with overlooking and controlling of the yard activities.
- Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.
- Request quotes from suppliers for maintenance or transport.
- Prepare the purchase requisition for quotes received from suppliers and submit to procurement.
- Facilitate communication between the branch, other departments, and management, ensuring that the information flows smoothly.
Customer Service - Assist with loading quotes on Syrinx.
- Ensure that the branch provides excellent customer service and keeps customers informed of deliveries, collections, and maintenance schedules.
- Liaise with customers daily to check on service delivery and customer satisfaction.
- Address customer concerns, inquiries, and resolve issues in a timely and professional manner.
- Resolve all customer queries related to invoices and statements, escalating all matters that cannot be resolved.
Stock Control - Ensure weekly stock counts of the branch stores for materials are done.
- Investigate and report discrepancies.
- Implement inventory management that allows accurate tracking of stock levels.
- Conduct regular physical audits of the stock and compare physical inventory with what's recorded in the system.
Financial Management - Send invoices to Finance for payment of suppliers after work is completed.
- Manage the debtor’s book and ensure that this does not fall behind; attend to outstanding accounts, escalating all matters that cannot be resolved.
- Analyze financial reports to identify areas of improvement.
Salary: R negotiable dependent on experience.#J-18808-Ljbffr