Role purpose:
The incumbent is required to provide day-to-day on-boarding and management of various retail partners. Business development and negotiation will be core to the role as we look to build our partner network and drive scale for our voucher and buy now pay later products.
Further responsibilities include collaboration between different business units to ensure an efficient working relationship. The incumbent will be responsible for sourcing, negotiation, on-boarding and the day-to-day management of retail partners.
Key Accountabilities and decision ownership:
- Manage complex partner negotiations
- Establishing new partnerships across market segments
- Retaining and growing existing partnerships
- Generation and execution of initiatives to drive top line GMV growth across partners and overall vouchers adoption across all relevant market segments
- Determine technical, marketing and commercial roadmaps with partners to define and execute joint digital product initiatives
- Review, analyse and evaluate success of initiatives against key KPIs including preparation and delivery of executive committee presentations
Core competencies, knowledge and experience
- Strong inter-personal skills.
- Experience in managing a portfolio of retail partners
- Account management experience
- Ability to work under pressure
- Experience engaging and influencing C-level executives
- Strong commercial acumen across digital industries with the ability to coordinate legal, technical, and commercial teams to develop and close high-profile partnerships
- Track record of partner account management, relationship building and commercial management skills with eCommerce experience a plus
- Knowledge of loyalty industry will be advantageous
Must have technical / professional qualifications:
- BCom /BCom / Commercial degree
- 5+ years business development experience ideally in a loyalty or financial services environment
