An official franchised dealership for Iveco and Powerstar commercial vehicles who offers sales of parts and servicing/repairs of vehicles is in search of a Commerical Retail Service Manager to join this thriving team.
This manager will be supported by a strong Technical Foreman so this role is perfect for the leader with extensive experience in a retail spaces and large team managment (15+ size teams)
NON-NEGOTIABLES
- Proven track record of successfully managing a large workshop with commercial vehicles
- Experience with SAP or some type of Retail operating system
- Volumes of Service jobs: Must be able to hand 12-15 jobs per day
- Experienced with Budgets
- Experience with Admin reports such as Work in Progress & Warrantys
- Experience with Disciplinary Process
Required
- Minimum Grade 12 or equivalent qualification
- Qualified Artisan/ Diesel mechanic or Engineering qualification #bonus
- 8-10 Years working experience in a technical retail environment
- 5 years in a Management position , which includes managing a large staff compliment
Responsibilities include -
- Manage and control the complete technical function in the Business Unit and
- ensure deadlines and quality and budget standards are met.
- Ensure the effective management and maintenance of facilities, tools and equipment.
- Manage and develop/train Technical Personnel.
- Compile and manage the Department budget and targets within prescribed parameters and standards
- Directly manage and control warranty/maintenance processes/systems and audits
- Ensure compliance with the Occupational Health and Safety Act in the Workshop.
- Manage Service and Maintenance of all customers fleets
- Manage and control all service level/quality requirements by the respective OEMs
PACKAGE
Great basic + car allowance + petrol + cell phone, medical aid contribution and provident fund