Delaire Graff Spa is looking for an experienced Spa Therapist who will be responsible for delivering a variety of spa services in a safe and comfortable manner and responding to relevant guests’ queries, needs and expectations.
Main Responsibilities:
- Professional and efficient delivery of variety of spa services in a safe and comfortable manner including: body treatments, facials, massages, waxing, manicures, pedicures, gel application, micro-needling;
- Maintain equipment;
- Keep documentation and maintain client’s files on Shedul;
- Keep a clean and stocked room;
- Acknowledge and respond to relevant customer queries, needs and expectations;
- Suggest and promote retail products or additional services;
- Uphold hygiene standards and follow health and safety regulations;
- Cooperate with and report on administration on any arising issues;
- Apply best practices and be up to date with market trends;
- Anticipating the guests needs and preferences;
- Understands social etiquette and formal service;
- Being knowledgeable about all spa therapies and retail;
- Problem solving and “get it done” attitude;
- Make sure that the guest has the best possible experience and stay;
- To provide Delaire standard treatments to guests;
- Make sure that all displays are presented fresh, clean and eye catching;
- Be very knowledgeable about the Delaire product /experience;
Main Requirements:
- Grade 12 and relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;
- Minimum 2 - 3 years spa therapist experience;
- Practical experience in massage techniques, manicures, pedicures, waxing and face/body therapies, advanced facials, holistic body treatment, etc.;
- Passionate about healing and wellness;
- Trustworthy;
- Impeccably groomed;
- User level computer skills;
- Fluent in English;
- Ability to work independently and under pressure;
- Excellent interpersonal- & communication skills;
