Functieomschrijving Demand Manager - Johannesburg - 2 Month Contract
Requirements Role Description and Responsibilities:
Perform the role of the Demand Manager
o Management of the idea and demand management end-to-end process and pipeline
o Working with the Business partners to review and complete the request documents with all the
relevant information (quality assure) in prep for the FDC approval
o Identifying improvements to the process and system requirements for
o Reviewing and updating of the requests in Service Now based on the outcome pf the various
forums
o Preparing the presentations and presenting the Demand items at the fortnightly Functional Demand
Council and ITLT Business Management Meetings.
o Reporting on the status of demand at various forums
o Provide the interface between the Ops delivery team/ vendor delivery teams, the PMO and the
business in facilitating the fulfilment of demand.
o Work closely with the Ops delivery team to track progress and ensure on timely delivery.
Minimum qualification, experience and expertise required:
1. General project management and governance experience
2. Business Analysis experience
3. Excellent communication
4. Proficient in Microsoft Project
5. Exposure to Service Now is an advantage
