Functieomschrijving Are you tired of not having a clear sense of what you are expected to do? Do you want a better understanding of the company culture? Are you looking for an exciting yet stable career opportunity with a strong future? We believe this Alliance Manager was created for you! Please read through and apply!
As an Alliance Manager, manages the identification, creation, and management of key-account/business relationships with select companies to develop solutions and/or create complementary products/services to produce sales opportunities for the company. Manages individual contributor Alliance/Partnership Specialists within the organization. Defines mutual goals and objectives and builds awareness and support of overall strategic benefits of the alliance. Evangelizes company products in conjunction with recruiting key alliances/partnerships. Provides for financial analyses, long-range forecasting, and analysis studies associated with potential alliances/partnerships. Establishes metrics to assess the sales impact of the solution(s) in the marketplace and the overall success of the alliance. Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement.
Requirements
- Ensure that every alliance is orientated towards creating incremental value for Dimension Data, increasing long-term revenue.
- Manage, maximize and drive the relationship between Dimension Data and selected vendors and partners. Explore existing alliances to discover perspectives, information, and opportunities and use this information to develop and implement detailed vendor and alliance management plans.
- Market Dimension Data skills, propositions, and capabilities within selected partners. Explore new partnerships, sell new business opportunities to existing partners, and develop and manage the partner propositions.
- Negotiate and secure the best value pricing for partner-supplied services and products.
- Ensure that effective processes and tools are implemented to drive the adoption and benefit of partner programs. Work with a variety of internal stakeholders to implement catalogs, operational processes, and the terms and conditions for new partners to take on and renew partners.
- Ensure that partner contracts are signed to enable activation of the partner relationship, including the conclusion of service level agreements.
- Manage and report on the performance of selected partners to ensure that metrics are accurate and evidential and that remedial action is taken against poor performance.
- Identify the supporting resources and systems such as reports, processes, training, and/or documents that provide the most value for the partnership.
- Manage a team of individual contributors in the alliance and vendor management function.
Knowledge, skills, and attributes
- Ability to foster multi-level relationships with its partners, including those in more senior positions
- Rich in industry knowledge and are experts in their fields
- Demonstrate good persuasion, negotiation, and influence ability
- Good management and leadership skills and are able to think at a conceptual level
- Possess good communication skills (both verbally and written)
- Knowledge of partner propositions, markets, business challenges, and customer opportunities
- Deep knowledge of the business and solutions
- Good project management skills
Qualifications
- Bachelors degree in Business Administration or related field required
- 2+ years of experience as a senior level manager in a large organization with an understanding of how to utilize best practices, project management and team leadership.
- Experience in working with multiple stakeholders across all levels of the organization is essential.
- Must have exceptional customer service skills and be able to provide exceptional support to our clients.
Perks
Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.
About Dimension Data
At Dimension Data we empowering our people to deliver client-centric solutions. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary. Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.
