Functieomschrijving Key Roles and Responsibilities:
· Manages receivables/outstanding debtors
· Manages receipting and cash applications
· Generates credit note in case of changes in the invoice, earlier payment discounts, etc.
· Submit client statements on a monthly basis
· Vetting and submission of clients invoices
· Reconciles client remittance advice to GL
· Records bad debt entries and generate reports
· Investigates queries, create a database around queries in order to drive a feedback loop to
resolve the frequently arising disputes
· Escalates and resolves within reasonable timelines (48 hours).
· Improves customer satisfaction performance
· Ensures that appropriate feedback has been provided to all parties.
· Follows up on cancellations not billed correctly
· Build internal and External relationships
· Setup and attend Client Meetings
· Park FI Invoice and journals
· Continuous client engagement and follow up of debt
· Accurate collection estimations to be forecasted monthly
· Providing of client information to internal departments
· Updating client data on an ongoing basis
Requirements Academic Qualifications and Certifications:
· Grade 12, preferably with Accounting
· Credit Management 1
Required Experience:
· At least 3-5 years working experience, in a similar role/environment
· Intermediate Excel skills
· General Finance Knowledge
