JOB PURPOSE:
To provide HR support to the business, including recruitment, on-boarding, IR, performance management, training administration and general HR administration and reporting.
QUALIFICATION AND EXPERIENCE REQUIRED
- Matric qualification is mandatory.
- Relevant HR- related degree/diploma is advantageous.
- 3+ years HR Officer/ HR Generalist experience (excluding internship) at a call centre.
- Proven experience with end-to end bulk recruitment.
- Proven IR experience with good understanding and knowledge of labour legislation and disciplinary procedures.
COMPETENCIES AND SKILLS
- Ability to handle confidential information.
- Basic counselling skills
- Business Acumen.
- Excellent organisational, planning and time-management skills.
- Flexible and able to work under pressure.
- Passionate about people.
- Proficient in MS Office Word, Excel, PowerPoint & Outlook.
- Problem solving skills.
- Reliable and accountable.
- Self-driven and self-motivated.
- Strong multitasking and cross-functional skills.
- Strong verbal, written and interpersonal communication skills.
- Structured and detail orientated.
- Willing to travel to Gauteng when required.